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Privacy Policy
RoadUp stores the information needed to operate accounts, projects, orders, payments, delivery, evidence and integrations. Optional analytics or advertising storage remains a separate privacy choice.
Data RoadUp stores
RoadUp may store account identifiers, workspace membership, project/site URLs, bounded scan results, RoadUp Score snapshots, orders, server quote snapshots, payment claims and ledger records, delivery and verification evidence, project messages, support records, service-policy acceptance and audit events.
Website diagnosis
When you submit a public site or add a project, RoadUp may fetch publicly accessible pages within configured bounded crawl limits to measure technical and content signals. Missing evidence remains unavailable rather than being fabricated.
Search Console
If you connect Google Search Console, RoadUp uses the connection to obtain project visibility evidence. OAuth credentials and refresh tokens are server-side integration secrets and are not exposed through the client workspace. You can disconnect the integration from the project where that lifecycle action is available.
Payments and financial history
RoadUp stores order prices, payment status, submitted payment references such as a TRON transaction ID, wallet credits, refunds and financial ledger events. Immutable financial and audit records are retained where necessary for reconciliation and evidence.
Service-policy acceptance
RoadUp records the accepted service-policy version, document versions, accepting workspace member and timestamp. This mandatory service acceptance is separate from optional analytics and advertising consent.
Optional analytics and advertising
RoadUp establishes optional analytics and advertising storage as denied by default. You can stay essential-only, allow optional categories, or revisit and revoke those choices through Privacy choices. Essential RoadUp functions do not require optional analytics or advertising consent.
Project communication
Messages sent through the client workspace are stored with the selected project so the customer and operator can retain delivery context. Removable messages use lifecycle controls; audit and financial records are not silently hard-deleted.
Service providers and security
RoadUp can use infrastructure, publishing, measurement and payment-related providers required for enabled product functions. Server secrets and platform credentials are kept outside public client data. Access is scoped by account/workspace and operator permissions.
Your controls
Where the product allows you to create a resource, RoadUp provides an appropriate lifecycle action such as remove/archive, cancel, revoke, disable or disconnect. Some financial, evidence, service-policy and audit records are preserved rather than destructively deleted.
Effective October 2, 2026 · Service policy version 2026-10-02.1.